Terms of Service

Agreement Overview

Fair & Transparent

Clear terms with no hidden conditions or unexpected restrictions

User-Focused

Designed to protect your business while enabling powerful automation

Legally Compliant

Adheres to all applicable laws and social media platform policies

1. Agreement to Terms

By using Flomatic AI: You acknowledge that you have read, understood, and agree to be legally bound by these terms of service. If you disagree with any part of these terms, you should discontinue use of our platform immediately.

Legal Binding: These terms constitute a legally binding agreement between you and Flomatic AI

User Responsibility: You are responsible for regularly reviewing updates to these terms

Compliance Required: Continued use implies acceptance of any modifications to these terms

Business Use Only: This platform is designed exclusively for legitimate business purposes

2. Service Description & Platform Capabilities

Flomatic AI is a comprehensive AI-powered social media automation platform designed specifically for small and medium businesses.

AI-Powered Content Generation

Personalized Content Creation: AI generates unique, brand-specific content based on your business profile
Multi-Platform Optimization: Content automatically tailored for Facebook, Instagram, TikTok, and LinkedIn
Tone & Style Matching: AI adapts to your preferred communication style and brand voice
Industry-Specific Content: Specialized content generation for various business sectors

Social Media Platform Integration

Facebook Pages: Direct posting to your business pages with full scheduling control
Instagram Business: Automated posting to Instagram business accounts linked to Facebook
TikTok Business: Video content publishing to TikTok business accounts
LinkedIn Company Pages: Professional content posting and analytics

Workflow Marketplace

Simple Workflows: Basic automation for standard business needs
Advanced Workflows: Complex, multi-step automation processes
Custom Solutions: Tailored workflows for specific industry requirements
Scalable Pricing: Pay-per-use or subscription models available

Business Profile & Analytics

Profile Management: Comprehensive business profile setup and customization
Content Scheduling: Advanced scheduling and calendar management
Performance Analytics: Detailed reporting on post performance and engagement
Growth Tracking: Monitor follower growth and engagement trends

3. User Accounts & Registration Requirements

Account Creation Requirements

Business Information: Valid business name, industry category, and description
Contact Details: Business email address and verification
Platform Credentials: Authentication for social media accounts you wish to connect
Identity Verification: May be required for certain advanced features

Account Security & Responsibilities

Credential Security: You are solely responsible for maintaining account password security
Account Activity: All activities performed under your account are your responsibility
Unauthorized Access: Immediate notification required for any suspected security breaches
Account Sharing: Account credentials should not be shared with unauthorized individuals

⚠️ Important Account Security Notice

Your account credentials provide access to connected social media accounts. Compromised credentials could lead to unauthorized posting or account access. We strongly recommend using strong, unique passwords and enabling two-factor authentication where available.

4. Acceptable Use Policy

Our platform is designed for legitimate business use. These guidelines ensure quality service for all users while maintaining compliance with platform policies.

Permitted Uses

Legitimate business content creation and promotion
Social media automation for business marketing
Content scheduling and management
Business growth and engagement strategies
Educational and informational content sharing
Product and service promotion within platform guidelines

Prohibited Activities

Creating spam, misleading, or deceptive content
Violating social media platform community guidelines
Automated following, unfollowing, or engagement manipulation
Creating content that promotes illegal activities
Harassment, hate speech, or discriminatory content
Copyright infringement or intellectual property violations

🚫 Zero Tolerance Policy

Violations of prohibited activities may result in immediate account suspension or termination without refund. We actively monitor for compliance and work with social media platforms to ensure policy adherence.

5. Payment & Subscription Terms

Service Tiers

Free Workflows: Basic AI workflows with essential features
Professional Workflows: Advanced automation with full platform capabilities
Enterprise Solutions: Custom workflows with dedicated support

Billing & Security

Secure Processing: All payments processed through Stripe
Flexible Billing: Monthly or annual subscription options
Transparent Pricing: No hidden fees or unexpected charges

💳 Payment Security

We never store your payment information. All transactions are processed through Stripe's PCI DSS Level 1 compliant infrastructure, ensuring the highest level of payment security.

6. Data Security & Compliance Standards

Enterprise-grade security measures protect your business data and social media credentials.

Encryption Standards

AES-256-CBC: Military-grade encryption for all stored data
HMAC-SHA256: Cryptographic authentication and integrity verification
PBKDF2: 100,000 iterations using SHA-256 for key derivation
Secure Memory: Automatic wiping after token processing

Compliance Certifications

GDPR: General Data Protection Regulation compliance
CCPA: California Consumer Privacy Act adherence
SOC 2 Type II: Security, availability, and confidentiality standards
ISO 27001: Information security management certification

7. Intellectual Property Rights

Platform Ownership

Software & Technology: All AI algorithms, software, and platform technology
Branding & Design: Flomatic AI trademarks, logos, and visual design elements
Content Templates: AI model training and workflow templates
Documentation: User guides, API documentation, and support materials

Your Content Rights

Generated Content: You retain full ownership of AI-generated content created for your business
Business Information: Your business profile, branding, and uploaded content remains your property
Social Media Posts: All posted content is owned by you and your business
Usage Rights: You may use generated content for any legitimate business purpose

Content License: You grant Flomatic AI a limited license to use your business information solely for the purpose of providing AI content generation services. This license terminates when you delete your account.

8. Service Limitations & Liability

Service Limitations

AI-generated content may require review and editing before publication
Social media platform outages may affect posting capabilities
Third-party API limitations may impact certain features
Content generation quality depends on input quality and specificity

Liability Limits

Service provided "as is" without warranties of any kind
No guarantee of specific business results or social media performance
Limited liability for indirect, incidental, or consequential damages
Maximum liability limited to fees paid in the preceding 12 months

⚖️ Important Legal Notice

While we strive to provide excellent service, users are responsible for reviewing AI-generated content before publication and ensuring compliance with all applicable laws and platform policies.

9. Account Termination & Data Retention

User-Initiated Termination

Cancel subscription anytime through your dashboard
Cancellation effective at end of current billing period
Account access continues until subscription expires
Data export available for 30 days after cancellation

Service-Initiated Termination

Immediate termination for terms of service violations
30-day notice for non-payment issues
Account suspension for suspicious or harmful activities
Data retention follows privacy policy guidelines

10. Terms Updates & Modifications

Notification Process: We will notify users of any material changes to these terms at least 30 days in advance via email and platform notifications. Continued use of the service after the effective date constitutes acceptance of the updated terms.

Change Management

30-Day Notice: Advance notification for all material changes
Version Control: Previous versions available upon request
User Rights: Option to terminate service if you disagree with changes
Effective Dates: Clear indication of when changes take effect